Before you begin
Sign in to the workspace you are making the request in. Keep a short description and the location ready so the team can understand what needs attention.
Step by step
- Open the correct workspace. Choose My requests, then New request. You can also choose Report something from Home when it is available.
- In What needs doing?, give the request a short, useful title, such as “Repair the entrance lighting”. Describe what is wrong and what the team should know.
- Choose the type of work and location offered by your organization. Fill in the other required details.
- Choose Submit request and wait for confirmation. You can follow the request from My requests.
- If the team asks for more information, open the request and respond there. Keep the conversation with the work.
What happens next
Your request has a saved record in My requests. You can return to it for an update instead of sending the same details again.
Need a hand?
Cannot find a type of work or location? Ask your team administrator. A request may need review before it becomes a work order. Avoid including passwords or personal details that are unrelated to the work.
Still need help? Find support options.